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Field Applications Scientist, Genomics Automation

Agilent Technologies, Inc. | Boston MA 02241 USA | Part Time | Posted: 08/09/2022

Job Descriptiontop

To protect the health and safety of our employees, contractors, customers and communities, employees in the U.S. and Puerto Rico are required to be fully vaccinated against COVID-19, unless an approved exemption has been granted for a medical reason, sincerely held religious belief, or an employee is otherwise exempt under applicable law.

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at

Agilent's Diagnostics and Genomics Group is seeking an enthusiastic, people-oriented, Pre Sales Application Scientist to assist customers with automated genomics workflows. The primary role of this position is to partner with the sales organization and serve as the scientific/technical expert to help drive sales and provide onboarding support for new and existing customers for the Bravo NGS workstation.

As the technical liaison between our customers and the field sales organization, you will be functioning in a pre-sales capacity by partnering with a local sales organization to ensure automation solutions that customers are considering will meet their scientific needs.

Candidates must be located on the East Coast (Boston, Atlanta, Maryland, etc.) as you will be expected to drive/fly to client's sites 25-35% of the time, while not at a client location you may work remotely.

This may include evaluating the applications for automation feasibility, providing pre-sales technical consultation, writing custom scripts/protocols using VWorks software as needed, and education and training for customers to enable them to utilize Agilent's liquid handling/automation solutions.

Other responsibilities for this position may include leading on-site instrument demonstrations with customer samples, representing Agilent at scientific conferences, and escalating issues with other internal departments. You may also be asked to assist with the internal training of the sales organization and/or aide in the review/contribution to new application notes. Responsibilities include but are not limited to:

  • Provide pre-sales scientific/technical consultation with customers in partnership with the sales team to educate and guide the selection of Agilent's automation solutions for the genomics business.
  • Perform pre-sales demonstrations of automation and VWorks software
  • Provide remote and on-site troubleshooting assistance to customers in partnership with internal technical support and R&D teams.
  • Providing on-site and remote application training at customer labs.
  • Demonstrate proper operating procedures with Agilent Genomics Solutions Automation
  • Reporting observations and sales opportunities to Sales, Product Marketing, and Technical Support
  • Serve as a conduit between the online Technical Support team and Field Service Engineers
  • Develop custom scripts, in partnership with peers and customers to address workflow needs
  • Collaborate with Genomics R&D on the development of official Agilent automation protocols
  • Requires flexibility in working hours and the ability to travel up to 25 - 35% depending on location
  • Excellent communication, organizational, time management, and teaching skills are required

Job Detailstop

Location Boston, MA, 02241, United States
Categories Unspecified

Location Maptop

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Job Code RM4014542

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