The candidates shall have, at a minimum, three (3) years' experience in Information Assurance (IA) technology, and possess a Secret clearance.
Candidates shall possess 8570 IAT Level II Certification IAW 8570.01-M, Information Assurance Workforce Improvement Program.
The candidates shall have experience with Air Force approved Standard Desktop Configurations (SDC) (including but not limited to Windows 7/Windows 8/Windows 10) and approved MS Office software (including but not limited to 2007/2010/2013/O365).
The candidates shall have knowledge of Local Area Network (LAN) infrastructure, server hardware and software platforms and related support tools.
The candidates shall have experience with managing day-to-day configuration and operation of the software environment and hardware/operating systems.
The candidates shall have experience with mobile device support to include, but not limited to laptops, Slates, Personal Digital Assistant and cell phones.
The candidates shall have experience in evaluating potential information assurance security risks and taking corrective actions.
The candidates shall be knowledgeable in Video Telephone Conference projection systems (VTC) and associated sub-systems software listed in Appendix 3 to meet audiovisual requirements. This includes ensuring VTC equipment is operational and available for utilization. Not to include the setup of VTC appointments or conferences.
The candidates shall have experience interfacing with external agencies (such as, the Air Force Enterprise Service Desk) to resolve technical issues impacting directorate/unit users.