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Shared Services Personal Care Line Director of Operations

Amedisys | Fernandina Beach FL 32035 USA | Full Time | Posted: 07/27/2021

Job Descriptiontop

Caregiving is our Calling

Associated Home Care, an Amedisys company, is the leading provider of personal home care in the state of Massachusetts in addition to its service areas around Jacksonville, Florida and Knoxville, Tennessee. From companionship to around-the-clock in-home care, our customized services are designed to bring peace of mind to individuals needing extra care for their families. Customizing care to each client's need is an important part of the service plan and can always be adjusted as needs change.

Our specially trained nurses and caregivers are available from one to 24 hours a day, seven days a week. After an initial assessment over the phone or in person, our nurse will personally visit with the client and family members to discuss the most beneficial and cost-effective services.

As a personal care team member, you'll be a true advocate engaging clients throughout their coordinated daily living activities, all while maintaining autonomy and independence to support their needs.

If you're looking for a home with a Nationwide Company where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our team.

What You Will Do

Responsible for the overall organization and financial success of assigned care center(s) and for directing care center operations and functions in accordance with approved policies, procedures, and standards. Ensures the enhancement of business development and continuous improvement of care center efficiencies and fiscal success.
  • Ensures care center and staff compliance with all regulations, laws, policies and procedures, to include successful resolution of deficiencies identified through internal or external audits. Collaborates with the Compliance department to ensure compliance in a timely manner.
  • Participates in Care Center budget development and Monthly Operating Review meetings.
  • Ensures accurate billing for services; analyzes data to identify issues; and drives issue resolution.
  • Ensures client, family and external stakeholders' satisfaction with services.
  • Directs business development activities for the care center(s) and collaborates with the AVP of Business Development to grow the business.
  • Improves team engagement and retention; participates in office staff recruitment, hiring, orientation, assignment, ongoing development, and evaluation to ensure appropriate staffing.
  • Collaborates with local Clinical Manager and nursing leadership in implementation of clinical and clinical operations standards and processes.
  • Performs other duties as assigned.

  • Associates degree and 3+ years' experience in leadership or management OR Bachelor's degree with 2+ years' experience in business office setting. Two additional years of management/leadership experience may be substituted for degree requirements.
  • Experience in Home and Community Based Services; Elder home care preferred.
  • Experience in Managed Care and/or Waiver programs.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Benefits and More

PRN Employee Benefits Include:
  • 401K
  • Employee Stock Purchase Program
  • Paid Sick Time (MA Only)
  • Employee Assistance Program

Employees working on average of 30 hours or more per week during the first 60 days of employment will be eligible to enroll in the health insurance plan the first day of the month following date of hire or status change.

Part-time and Full-time Employees receive the same benefits as PRN Employees plus:
  • Medical/Prescription
  • Dental
  • Vision
  • Health and Flexible Spending Accounts
  • Company paid Life and AD&D Insurance

Job Detailstop

Location Fernandina Beach, FL, 32035, United States
Categories Customer Support/Client Care

Location Maptop

Contact Informationtop

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Job Code 21008212

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