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Patient Service Coordinator / Scheduler

Amedisys | Louisville KY 40299 USA | Full Time | Posted: 06/11/2021

Job Descriptiontop

Caregiving is our Calling

Customizing care to each client's need is an important part of the service plan and can always be adjusted as needs change.

Our specially trained nurses and caregivers are available seven days a week. After an initial assessment over the phone or in person, our nurse will personally visit with the client and family members to discuss the most beneficial and cost-effective services.

You will be a true advocate engaging clients throughout their coordinated daily living activities, all while maintaining autonomy and independence to support their needs.

If you are looking for a home with a Nationwide Company where you can put your skills and experience to work, make a difference every day and purse your goals for the future join our team.
What You Will Do

Responsible for performance of scheduling duties for an assigned group of clients and field staff. Maintains the ongoing scheduling of client visits for all assigned field staff. Frequently communicates with clients, their families, case managers and AHC staff members to ensure continuity and coordination of client care services. Provides rotating night and weekend coverage.
  • Schedules all visits based on client needs and efficient use of resources.
  • Communicates client schedules to field staff and job duties for assigned shift.
  • Documents all actions appropriately in the scheduling system.
  • Verifies all authorizations prior to scheduling and escalates issues appropriately.
  • Provides direction and assistance to the Scheduling Assistants to support the Care Center's goals.
  • Follows up with aides regarding issues with timeliness, missed shifts, dress code, etc., documents findings, and escalates appropriately.
  • Performs other duties as assigned.

  • High School diploma or equivalent required.
  • Three or more year(s) of customer service experience is required.
  • One or more year(s) of scheduling experience preferred.
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Benefits and More

Full-time employees are eligible for
  • 401K
  • Employee Stock Purchase Program
  • Paid Sick Time (MA Only)
  • Employee Assistance Program
  • Medical/Prescription

  • Dental
  • Vision
  • Health and Flexible Spending Accounts
  • Company paid Life and AD&D Insurance

Job Detailstop

Location Louisville, KY, 40299, United States
Categories Customer Support/Client Care

Location Maptop

Contact Informationtop

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Job Code 20010154

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