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Route Operations Supervisor

Bimbo Bakeries USA | Elkridge MD 21075 USA | Full Time | Posted: 08/09/2022

Job Descriptiontop

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.


Position Summary:

The Route Operations Supervisor (ROS) is responsible for achieving sales and freshness growth, people growth, and brand health by leading the execution of DSD Excellence, ensuring critical market sales initiatives are executed effectively in the marketplace and ensuring the attainment of world-class sales centers that demonstrates engagement in the marketing strategies and vision of the Company’s brands.

The ROS will support the execution of the sales Direct Store Delivery Excellence (DSDE) Playbook by training/onboarding and developing Route Sales Professionals/Independent Business Partners, as well as, supporting the Operations Sales Leaders throughout the operational work streams in service of the Frontline sales professionals with the objective of driving growth of the business and of people.

The ROS will use sales expertise and leadership to deliver world-class sales, meeting clients’ critical needs and providing nutritious and delicious baked goods and snacks for all Americans.  Take pride in the platform to foster the personal and professional growth of the team within a highly productive and deeply humane purpose.


Key Job Responsibilities:

Mindsets & Behaviors

•       Embraces, embodies and leads DSDE practices and act upon the vision and values of BBU daily

•       Exemplifies the characteristics of BBU and its Brands and extend those brand values through daily activities and leadership at the sales centers

•       Leads and exemplifies DSDE standards in order to ensure the sales center team and sales partners achieve performance targets and executes sales center procedures and programs

•       Embraces the value of feedback received via the coaching process and take appropriate actions that result in constructive change

•       Fosters an atmosphere of continuous improvement to include the development of self, others, and work processes



Roles & Responsibilities

•       Responsible for the orientation of Independent Business Partners on order management, handheld computers, and merchandising best practices, ensuring all Business Partners are set up for the growth of their business and BBU’s

•       Responsible for the development and continuous learning of Route Sales Professionals by onboarding and delivering on-going training

•       Identify and execute on all growth opportunities to grow market share on strategic brands through the execution of incremental displays

•       Utilize sales data to help drive effective decisions with the frontline salespeople as well as drive brand growth with customers through the acquisition of new space and displays

•       Engage salespeople in all facets of planning route sales activity, including order management, daily distribution, merchandising, promotional activity, and holiday planning in order to meet the customers’ in store expectations

•       Establish effective customer relationships to initiate and maximize sales in retail, restaurant, and institutional customers; ensure client retention by exceeding expectations with new and current customers

•       Engage and develop salespeople, helping to grow core competencies through training, coaching, mentoring, and consistent performance feedback in order to grow our people and our overall business

•       Coach on Order Management disciplines per the DSDE Playbook to maximize freshness

•       Leads consistent execution of the DSD Excellence world-class sales practices in the market

•       As needed, assists in the completion of day to day sales center operational needs. Including but not limited to:

o        Shipping and product accountability activities

o        Execution of equipment inventories, basket resets, and store reset events

•       Achieves the sales center safety goals; deliver on safety awareness programs accordingly to eliminate unsafe acts and eliminate workplace injuries

•       Responsible to cover open Independent Business Partner routes until a buyer is found

•       Provide route coverage for unplanned vacancies in Route Sales Professionals and Independent Business Partners when necessary

•       Other duties as assigned.


Selling Capabilities

•       Deliver on key performance indicators for territory: revenue, Variable Contribution Margin (VCM), returns

•       Utilizes data tools to analyze business and identify store-level opportunities

•       Utilizes tablet and sales data daily to drive effective decisions at store

•       Establishes and maintains strong customer relations exceeding customer expectations

•       Monitors results against plan and takes appropriate actions to achieve objectives

•       Shares performance data with store and frontline salespeople



Retail Best Practices

•       Consistently follows a all the steps of store visit and the Golden Path Tour in store

•       Utilizes DSDE Shelf Best Practice to ensure adherence to brand and store planograms

•       Utilizes DSDE Display Best Practices to drive optimal sales and world-class merchandising presentation

•       Creates and acts upon secondary display opportunities within store to meet DSDE Optimal Display Placements

Job Detailstop

Location Elkridge, MD, 21075, United States
Categories Sales/Retail/Business Development
Experience Years 3 yrs

Location Maptop

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Job Code req29458

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