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Category Manager - IT Software and Hardware

Cox Communications Inc | Atlanta GA 39901 USA | Part Time | Posted: 10/19/2021

Job Descriptiontop

Primary Location: 6205 Peachtree Dunwoody Rd, Atlanta, GA, USA

Division: Cox Communications

Job Level: Manager/Senior Manager

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 202104103

Corporate Supply Chain Managements goal is to be the best in what we do - delivering innovative, end-to-end solutions that reflect the knowledge and expertise of a world class supply chain for all Cox affiliates. At Cox, we focus on delivering on our commitments and being accountable for our results, while providing an excellent work environment with work/life balance. We are looking for a proven industry expert to join our team who has the skills, abilities and attitude to help us be the best sourcing organization in our industry. The Category Manager is a senior individual contributor position that reports to the Senior Manager, Strategic Sourcing. The right candidate must enjoy working in a fast-paced competitive and changing environment, while effectively collaborating and communicating in alignment with the Cox culture. Primary responsibility will be to develop and execute comprehensive category strategies using significant subject matter expertise and knowledge of the industry in one or more categories for IT capital and operating expenditures.
Purpose (Overall Accountability)
  • Owns the development, execution and management of category strategies and supplier management for IT categories, specifically in managing large enterprise IT software agreements as well as the procurement of IT hardware and network hardware maintenance and support.
  • Responsible for the coaching, mentoring and development of critical and strategic suppliers.
  • Champions change to drive alignment of sourcing, procurement and supplier management strategies for the benefit of the company and the business.
  • Sets the example for doing the right thing through personal and professional behaviors of honesty, integrity, keeping commitments, and valuing others.
  • Responsible for developing and planning programs designed to continuously improve supplier performance, optimize the supplier base, and optimize addressable spend/cost within the categories, while balancing the needs and desired business results of business and boundary partners. Results and benefits are measured across financial and operational dimensions, including supplier total cost of ownership and contract compliance.
  • Responsible for enabling delivery of annual savings, diversity spend and operational improvement targets.
  • Responsible for compliance of suppliers and contracts with legal and regulatory requirements.
  • Accountable for ensuring proper onboarding/offboarding, compliance, performance planning, coaching and evaluation of suppliers in accordance with corporate supply chain policies and procedures.
Major Tasks
  • Develop, implement and maintain category strategies and plans in the following categories of spend: IT software and network hardware purchases including maintenance and support.
  • Provide input to sourcing executives on decisions for the IT area of capital and operational expenditures in conjunction with business stakeholders and boundary partners.
  • Responsible for the development of annual category strategies and plans for assigned categories, which will include market and baseline analysis, supplier capability assessments, business need assessment against available spend, and industry benchmarking.
  • Participate in the development of supplier acquisition/management strategies for function, region and department business and boundary partners.
  • Develop and maintain broad product and industry knowledge of trends and best-in-class practices for assigned categories.
  • Develop and maintain knowledge of suppliers at a national and global level to ensure a pipeline of available suppliers, opportunity identification, and business case development.
  • Recommend new category strategies, process improvements and supplier relationship structures for the division.
  • Design and lead the implementation of improvements, modifications, or adaptations to category and supplier management techniques.
  • Responsible for incorporating diversity and sustainability initiatives of the Enterprise and Division into category and supplier management practices.
  • Manage current supplier relationships at the supply chain level and develop transition strategy for termination/renewal in conjunction with business and boundary partners.
  • Manage escalations involving critical and strategic suppliers within assigned categories and drive resolution.
  • May participate in negotiation of escalated/highly-critical contracts and projects as needed.
  • Supports business and boundary partners in supplier escalations and management/issue resolution.
  • Develop effective and collaborative relationships with key business stakeholders and boundary partners.
  • Present and communicate to business partner leadership regarding current state of categories and suppliers.
  • Integrate with Technology Governance & Technology Finance teams to ensure alignment with Technologys strategic plans in IT software.


  • Minimum 5 years of business/operational experience in related category and at least 2 years related experience in a Strategic Sourcing/ Supply Chain capacity.
  • Ability to identify opportunities and take necessary actions to continuously improve our value proposition for our customers.
  • Strong negotiation and communication skills
  • Career history of success and advancing to increased responsibility and scope.
  • Proven experience in category strategy/management and Supplier Relationship Management.
  • Recognized for subject matter expertise in one or more related IT classified categories.
  • Advanced analytics, reporting and financial acumen skills.
  • Strong knowledge of category management processes & best practices.
  • Ability to influence others to accept practices and approaches.
  • Ability to solve problems that are not clearly defined and that require prior research, investigation and engagement of function leaders and peers in other areas to define and solve.
  • The ability to communicate and collaborate with other functions, regions and departments within Cox in alignment with Cox values and culture.
  • Exceptional planning and organizational skills
  • University degree in Business, Technology, Supply Chain or related field.
  • Certification in Supply Chain Management (ISM), CPM or related.
  • Project Management certification (PMP), Lean or Six Sigma training.
  • Knowledge of the telecommunications marketplace, or extensive knowledge of a MSOs operations
  • Prior consulting experience

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Detailstop

Location Atlanta, GA, 39901, United States
Categories Manufacturing/Production/Operations

Location Maptop

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Job Code 202104103

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