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Senior Analyst, Process Improvement, Order to Cash

Cox Automotive | Atlanta GA 39901 USA | Part Time | Posted: 07/27/2021

Job Descriptiontop

Primary Location: 7000 Central Pkwy, Atlanta, GA, USA

Division: Cox Automotive

Job Level: Individual Contributor

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 202102129

Cox Automotive is currently looking for a Senior Analyst, Process Improvement, Order to Cash to join our team in Atlanta, GA.

The Role:

The Senior Analyst, Process Improvement, Order to Cash is part of the Enterprise Finance and Accounting Process Center of Excellence. This important position supports the delivery of organizational process excellence and reports directly to the Finance Process Owner - Procure to Pay and Order to Cash. The incumbent serves as a partner by engaging with business stakeholders within the company to anticipate business needs and drive strong decision-making through implementation of process improvements/best practices, continuous improvement, metrics, and end-to-end process governance.

This position will be responsible for supporting all aspects of centralized Cox Automotive Enterprise Finance & Accounting ("EF&A") Order to Cash ("OTC") process excellence. The OTC scope includes Billing, Credit, Collections, Reimbursements, Cash Application and Reporting. The Senior Analyst will focus on process centralization, standardization, and optimization across policies, process, data, reporting, systems security, compliance, and financial controls. This position will support key strategic initiatives and will build a culture of continuous process improvement within the EF&A OTC functions. Lastly, the Senior Analyst will also help to meet Cox Automotives strategic goals by developing plans, driving objectives, collaborating with business stakeholders, and aligning appropriate resources.

The ideal candidate will have continuous process improvement, change management, project management, governance, and communication experience.


  • Process Excellence:
    • Support day-to-day activities of the OTC process excellence function
    • Responsible for identifying best practices, efficiencies and strategic methods to optimize people, process, and technology solutions across the EF&A OTC functions
    • Help to drive benchmarking studies and competitive intelligence assessments across EF&A OTC, including ongoing target setting
    • Analyze and support a metrics and performance management strategy and culture, driving measurable business results
    • Help to embed an approach to ongoing continuous process improvement, including an end-to-end process assessment strategy, as well as tactical resource and implementation planning and delivery approach
    • Review and provide feedback for all process standards: data, reporting, systems security, compliance, financial controls, change management and process excellence
    • Partner with internal stakeholders to drive governance and business partner relationships, including shared objectives for end-to-end process solutions
    • Partner with internal stakeholders to identify, prioritize, and adjudicate technology enhancements, partnering with Technology to build and support the deployment of ongoing roadmap of solutions
    • Works with internal and external auditors annually and/or as needed based on their requests for information
  • Perform special projects as required


  • Bachelors degree in Business, Finance and/or Accounting and 5 years of accounting or finance experience or an equivalent combination of education and related work experience.
  • Advanced Degree and/or CPA a plus
  • Proven ability to influence and to collaborate at the highest levels of corporate management
  • Experience with continuous improvement and project management - Six Sigma Green Belt and/or PMP a plus
  • Experience supporting organizational change - including large scale transformation initiatives
  • Proven ability to deliver high levels of customer service
  • Demonstrated financial analysis strength
  • Experience within a Center of Excellence environment a plus
  • Global experience in a multinational organization a plus
  • Excellent oral and written communication is mandatory
  • Excellent interpersonal and customer service skills
  • Excellent organizational and analytical skills
  • Strong knowledge of GAAP
  • Ability to work effectively under pressure, and shift priorities quickly as required and rapidly adapt to changing environments
  • Ability to understand business strategy and translate into effective tactical plans
  • Excellent problem solving and prioritization skills with strong attention to detail
  • Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
  • Strong computer skills and proficient use of Excel, Word, PowerPoint
  • Strong knowledge of Oracle Financials
  • Proven ability to work with all levels in the organization


Who We Are

About Cox Automotive

Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like, Manheim and vAuto.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accomodations when requested by a qualified applicant or employee with disability, unless such accomodation would cause an undue harship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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Location Atlanta, GA, 39901, United States
Categories Accounting/Bookkeeping/Finance

Location Maptop

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Job Code 202102129

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