View Job

Senior Analyst Margin Assurance

Cox Communications Inc | Atlanta GA 39901 USA | Part Time | Posted: 07/27/2021

Job Descriptiontop

Primary Location: 6205 Peachtree Dunwoody Rd, Atlanta, GA, USA

Division: Cox Communications Inc

Job Level: Individual Contributor

Travel: No

Schedule: Full-time

Shift: Day Job

Requisition Number: 202101522

Role Summary

Identifies revenue assurance or fraud opportunities and creates potential solutions for wireless and wireline products through the analysis of data, assessment of business processes and depart collaboration. Identifies revenue and capital leakage opportunities throughout the customer lifecycle process flow. Develops plans, coordinates with boundary partners and implements corrective actions to mitigate financial leakage points and risks. Researches and suggest resolutions for potential ICOMS issues resulting in billing problems, over discounting, overcharging and other billing discrepancies. Establishes programs and controls to reduce exposure to fraud and bad debt while identifying and implementing automation opportunities.

Seasoned contributor with deep knowledge of Cox operational processes and financial area of focus. (or propensity to gain understanding). Responsibility for designing, developing, or supporting complex projects. Independently performs assignments with limited instructions and receives guidance only on unusual or highly complex problems. Also acts as a peer leader for Analyst I and IIs. They are sometimes expected to review reports, presentations, or business cases with executives. Determines and develops an approach to assignments and solutions. Independently translates business requirements into datasets through use of a data mining tool like; Tableau/Tableau Prep preferred, SQL, SAS. Build relationships with boundary partner departments and influence department direction in support of identified opportunities. Influencing without direct authority and expert level of Excel proficiency is essential.

  • Reviews, performs, or oversees research and data analysis - participates in the gathering and compiling data used for identifying complex business, financial, or fraud trends and provides recommendations. Develop models based on company data systems and sources including PSTAGE, EDW, PODS, and MicroStrategy.
  • Provide financial and operational consultative services through collaborative partnerships - recommending and facilitating changes; analyzes and reviewing data to resolve questions and/or problems. Assists in policy development to support change activities.
  • Performs ad-hoc financial analyses - Multiple levels of complexity may include risk analysis, measures of exposure vs. cost to implement a new procedure, calculations of the rate of return, depreciation, working capital, investments, budgeting, and cost analysis, as well as financial to expense performance comparisons.
  • Monitor and optimize business processes - Provides and reviews data to ensure compliance and effectiveness of complex operational and financial operations, identifying anomalies, and making recommendations.
  • Present Recommendations and Project Support - Presents findings and recommendations from data analysis, facilitate partnership, coordinates stakeholder communication, and completes assignments to support project objectives.
  • Conducts data analysis and business process assessments - identify margin assurance opportunities and generate visualizations.
  • Assists in creating policies and procedures - Perform audits, identify revenue leakage, and detect fraud.
  • Conducts fraud profiling, predictive modeling - Identification of patterns and trends.

Resolves missing/incomplete information, inconsistencies/anomalies - Demonstrates skill in data analysis techniques in routine research/data.



  • 5 or more years of experience required in related field (Finance, Accounting, Business, etc.)
  • 3 or more years of experience required if candidate possesses a related advanced degree
  • Requires strong knowledge of Microsoft Excel and PowerPoint


  • BS/BA in related discipline strongly desired (Finance, Accounting, Business, etc.)
  • Experience in telecommunications industry desire


Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Detailstop

Location Atlanta, GA, 39901, United States
Categories Accounting/Bookkeeping/Finance

Location Maptop

Contact Informationtop

Contact Name -
How to apply Employer provided a link where your application will be accepted. Click on the link below and follow instructions.
Apply Click Here (apply to job)
Job Code 202101522

Featured Employers all