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Change Management Manager

Manheim | Phoenix AZ 85099 USA | Part Time | Posted: 05/18/2021

Job Descriptiontop

Primary Location: 4615 E Elwood St, Phoenix, AZ, USA

Division: Cox Automotive

Job Level: Manager/Senior Manager

Travel: Yes, 50 % of the Time

Schedule: Full-time

Shift: Day Job

Requisition Number: 202101085

Job Scope:

The Change Management Manager is an integral member of the People Strategies team. She/he creates and executes sponsorship and internal stakeholder strategies to gain organizational alignment for one of Cox Automotives top initiatives. The CM manager is also responsible for the creation and execution of resistance management plans to enable adoption, as well as the design and implementation for changes related to roles and responsibilities of team members across the organization. Additionally, the CM manager will partner with the Business/Market Readiness Lead to align their strategies and responsibilities to ensure adoption of program changes across the enterprise. The CM Manager will have a proven track record of leadership engagement and execution that brings strategy, skill and process expertise to deliver significant impact to the business.

Key Responsibilities:

  • Sponsor and [Internal] Stakeholder Management
    • Engage key stakeholders to understand, clarify, and communicate project objectives, scope, and results.
    • Provide tools, processes, and consultative resources to organization leaders to accelerate execution and business benefits.
    • Works to enable leaders to support changes before, during, and after changes are rolled out.
    • Collaborate with Communication partner and project leaders to develop and execute communications plans for executive leaders, the steering committee, and organization leaders.
    • Serve as point of contact for sponsors and key stakeholders regarding changes.
    • Ensure sponsor is up-to-date and engaged in the programs progress, as well as being part of the programs engagement and resistance management plans
    • Assist with realizing people related outcomes in order to achieve business unit strategic goals
  • Resistance Management
    • Partner with Measurement/KPI analyst to understand level of adoption
    • Create and execute resistance management plans
    • Partner with organization leaders to minimize resistance
  • Change Management CoE Design and Execution
    • Support the build out and deployment of a centralized change management center of excellence focused on change strategy, change consulting/coaching and change execution
    • Leverage best practices and thought leadership to create a best-in-class internal change practice
    • Partner with internal People Strategies team members to identify cross-functional client support needs (Talent, Learning, Org Effectiveness, etc.)
  • Partner with Business/Market Readiness
    • Business/Market Readiness will own technology and process changes to the end users.
    • Readiness and Change Management will partner to ensure both end users and the organizations adopt the changes driven by the program.


  • BS/ BA degree in related discipline OR an equivalent combination of education and experience.
  • 5 years of experience in automotive industry and/or logistics field.
  • Change Management Certification required.
  • Strong organizational skills and demonstrated capacity to develop and implement practical strategies, plans, and solutions to identified issues and problems.
  • Track record of taking initiative in managing multiple priorities and to work effectively under pressure when facing extremely short deadlines.
  • Overall high-level of executive presence, including first-rate verbal and written communication skills.
  • Good judgment, discretion, tact and the ability to work easily with senior leaders
  • Ability to partner well with colleagues in a matrix work environment.
  • Ability to work independently and to undertake responsibilities with minimal guidance.
  • High degree of emotional intelligence and interpersonal skills savvy.
  • Adapting approach Must be comfortable with ambiguity.
  • Must be adept at handling complexity of situations and businesses.
  • Provide Clarity: Ability to take complex change concepts and reframe them into actionable activities with/for clients

Work Environment:

  • Occasional exposure to weather conditions, and noise.

Who We Are

About Cox Automotive

Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like, Manheim and vAuto.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Detailstop

Location Phoenix, AZ, 85099, United States
Categories Human Resources

Location Maptop

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Job Code 202101085

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