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Business Support Manager - Global Funding and Cash Management Team - Charlotte, NC

Bank of America | Charlotte NC 28299 USA | Full Time | Posted: 08/09/2022

Job Descriptiontop

Job Description:

We have an opportunity for a Business Support Manager to join the Global Funding and Cash Management team. This dynamic role within Global Markets Operations supports a wide range of business-as-usual and ad-hoc initiatives including: strategic planning, financial analysis, risk and control reporting, task/routine tracking, employee engagement, and project and space management.

This roles offers the opportunity to:

  • Develop skills on how to interact with senior leaders and to influence successfully
  • Work with experienced individuals with diverse backgrounds who are willing to transfer their knowledge
  • Work with a constantly changing workload based on business requirements which drives innovative thinking within the team


  • Develop regular and ad-hoc presentations / reporting to present to key partners and for use by the management team
  • Ad hoc analysis and project work
  • Drive cross-team global and local employee engagement
  • Provide oversight to financial control/budgeting, staffing processes and initiatives, and learning; communicate business updates to managers and associates to ensure proper policies and procedure are followed, team meets audit/compliance policies, and business continuity requirements
  • Partner with senior management in evaluating current methods and developing strategies to implement changes and improvements; establish best practices and process improvement while operating within a Target Operating Model

Who we re looking for - We recruit highly motivated individuals who can help the firm and its clients facilitate business.   Professionals in Operations come from various academic and professional backgrounds and display the following qualities and attributes:

  • Strong sense of teamwork and collaboration
  • Critical thinking, creativity, and problem solving skills with aptitude and ability to adjust to a dynamic environment
  • Highest degree of integrity / ethical standards and sound judgment
  • Commitment to delivering excellence
  • Intellectual curiosity, passion, and self-motivation
  • Risk management awareness

Required Skills: (Must have these skills to be minimally qualified)

  • 2+ years of Business Support experience
  • Excellent organization skills ability to switch between tasks and to prioritize work effectively
  • Ability to run effective meetings and engage knowledgably and confidently with different stakeholders across the organization
  • Be able to demonstrate analytical skills to critically evaluate the information gathered from multiple sources, reconcile variances and present complex data in a coherent manner and tailored to various audiences
  • Good communications skills both verbal and written as you will be required to communicate with various levels of employees
  • Be a team player with the ability to take the initiative and ownership of tasks and operate across different functional silos
  • Ability to understand and manage the sensitivities of stakeholders at different levels and to develop long term relationships
  • Proficiency with MS Office products: Word, Excel, PowerPoint
  • Significant work experience in a corporate environment

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

Enterprise Role Overview:

Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.

Job Band:



1st shift (United States of America)

Hours Per Week:


Weekly Schedule:

Referral Bonus Amount:


Job Detailstop

Location Charlotte, NC, 28299, United States
Categories Administrative/Clerical Support

Location Maptop

Contact Informationtop

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Job Code 22054260

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