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Supervision Manager

Bank of America | Indianapolis IN 46298 USA | Full Time | Posted: 10/19/2021

Job Descriptiontop

Job Description:

The Supervisory Management position will serve to ensure regulatory compliance and corporate mandates for all administrative, sales, and operational activities performed by Field Financial Services Advisors (FSA), Banking Financial Advisors (BFA), Merrill Financial Solutions Advisors (MFSA) and Private Bank Financial Solutions Advisors (PBFSA) on the Consumer Investment platform. This platform within the Consumer Banking & Merrill Edge has over 193 billion in assets under management.   A predominate objective of the position is to limit risk and financial exposure to the business unit and the firm.

The Supervision Manager (SM) reports to the Division Supervision Manager. The SM is a member of the Branch Leadership Team, along with members of the Centralized Supervision. The SM supports the Firm's business objectives and contributes to the line of business profitability by influencing Advisor business practices in ways that minimize regulatory and financial risk as well as uphold the Firms' reputation. Ultimately, the SM protects the Firm, helps growth business responsibly, and serves the client by proactively managing and mitigating risks.

The Supervision Manager, as a member of the branch leadership team, is responsible for a wide variety of delegated Supervision responsibilities which includes administrative and business functions related to the regulatory supervisor s responsibilities for the parent and associate offices. The SM functions independently, or with minimal guidance, to manage and support the company's business objectives and contributes to branch office profitability by influencing Financial Advisor business practices in ways that minimize regulatory, financial and reputational risks.

Specific Responsibilities include (but are not limited to) the following:

                          Coach and drive good behaviors and best practices to operate within the company s risk controls and promote operational excellence.

                          Use existing supervisory applications to complete semi-annual audits of each individual Advisor location, ensuring compliance with all policies, procedures, settings and circumstances. Secondary locations are to be visited annually.

                          Review, respond, and resolve Sales Practice customer complaints received verbally or in writing for Consumer Investments.

                          Assist in arbitration and legal matters.

                          Perform client contact, as necessary.

                          Review and maintain all Client, Compliance and Regulatory Incoming and Outgoing Correspondence

                          Provide market and non-market action decisions.

                          Review and approval of any sales seminars, outside speaking engagements or media coverage conducted by Advisors.

                          Monitor and review Investor Profile changes.

                          Monitor accounts with large debit balances and short market values over $500,000 and coordinate approval with Credit Administration and clients.

                          Review Policy Settlements of a particular threshold to ensure settlements are within Firm Policy and Procedures.

                          Monitor and review large trade and managed account enrollments

                          Review exception requests for Control Securities and coordinate with Field Advisors.

                          Monitor and manage registration, licensing and continuing education for all field advisors including.

                          Monitor and review client accounts for potential risk with regard to mutual fund trading, concentrated positions, active client reviews, and margin usage.

                          Review trade blotter exception items for potential exposure, and ensure timely and appropriate follow-up.

                          Manage projects / initiatives to improve sales supervision and risk management.

                          Monitor transactions for adherence to state registration requirements

                          Monitor adherence to all established policies and procedures by registered representatives

                          Escalate emerging risks within the enterprise risk framework to identify potential business concerns and/or breakdown in controls.

Required Skills: œMust  have these skills to be minimally qualified.   œMust  have these skills to be minimally qualified.

                          Bachelor s Degree or equivalent work experience

                          Must have FINRA Series 7, 8 or 9/10, 63/65 or 66 to be considered for the role (in lieu of the 8 or 9/10 we could consider candidates holding all of the following licenses: 4, 24, and 53)

                          Familiarity with compliance and regulatory issues

                          Strong auditing background with willingness to travel

                          Strong leadership abilities, communication and delegation skills

                          Familiarity with Microsoft Word, Excel, and PowerPoint

                          Proven ability to manage risk, make sound decisions by having a deep understanding of industry regulations, supervisory requirements, and policies/procedures

                          Strong time management and organization skills with the ability to prioritize appropriately

                          Proven ability to build and retain strong interpersonal relationships

                          Ability to identify client needs and concerns, and coach advisors on aligning solutions to goals in a suitable and controlled way

                          Strong analytical skills with ability to identify trends, root cause and effects, and implement improved processes to mitigate risk

                          Demonstrated strong and effective leadership style through clear communication and collaboration with other partners to make   sound decisions with courage and conviction

Job Band:



1st shift (United States of America)

Hours Per Week:


Weekly Schedule:

Referral Bonus Amount:


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Location Indianapolis, IN, 46298, United States
Categories Administrative/Clerical Support

Location Maptop

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Job Code 21049989

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