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Human Resources Supervisor

United Parcel Service | MAHWAH NJ 07430 USA | Full Time | Posted: 10/11/2019

Job Descriptiontop

HR Supervisor

Are you looking to launch your Human Resources career? If so, then UPS is the place for you!

At UPS, we know that our most valuable resource is our people. That's why we look for the top Human Resources talent around when it comes to building and supporting our highly skilled UPS Information Technology (I.T.) team.

The HR Supervisor provides consultative support to business units in the areas of performance management, Health & Wellness, compensation, benefits, talent acquisition, employee relations, event coordination and workforce planning. He/she provides valued solutions to management for the implementation of HR initiatives. This position may supervise specialists and administrative staff.

The HR Supervisor:

Provides Business Solutions Using Human Capital

  • Provides coaching on issues related to policy and procedures, employee discipline, retention, health and wellness, separations, and investigations.
  • Provides coaching and guidance for business management to provide solutions for performance management, talent management, succession planning, and employee development.
  • Promotes organizational change and cultural transformation to ensure the organization's strategic and tactical initiatives are effectively executed.
  • Demonstrates a thorough knowledge base, consistent time management skills, and strong organizational skills to provide an effective consultative partnership with business management.
  • Utilizes formal and informal feedback from business management to drive human capital decisions and demonstrate measurable value to the organization.

Leverages Business Relationships to Achieve Goals

  • Promotes highly effective relationships with the service centers, business management, recruiting organizations, external customers, and peers, locally and globally, to share accountability and provide valued support for achieving business goals.
  • Shares feedback with Region level management on the effectiveness of HR processes with the service centers and HR function for the review and modification of HR processes and procedures.

Provides Consultative and Tactical HR Support

  • Coaches business units and service centers regarding best practices implementation of compliance procedures (e.g., reasonable accommodation, safety, etc.) to comply with federal, state, and local regulations and support focus on diversity.
  • Collaborates with Talent Acquisition and business management to identify employee skill gaps and support implementation of employee development plans and learning interventions.
  • Assists management with utilizing HR tools to maximize employee performance, achieve organizational effectiveness, improve employees' engagement, and ensure legal compliance.
  • Implements employee relations strategies to ensure UPS is able to attract and retain qualified employees, minimize union participation, minimize company exposure to legal issues, and maintain a productive work climate.
  • Consults with business management to proactively manage employee concerns, reduce HelpLine calls, weigh and mitigate risks of potential to the company, engage in the maintaining non-union status process, and prevent escalation of complaints.

Conducts Comprehensive HR Investigations

  • Maintains current knowledge on employee relations topics (e.g., arbitration, separation agreements, regulatory compliance, employee complaints, etc.) to implement investigative methodology that is comprehensive and legally sound.
  • Monitors large scale and complex employee relations initiatives to provide support and guidance on issues with potential legal risks and unfavorable trends.
  • Utilizes knowledge of UPS Labor policies, contracts, provisions, and government regulations to guide HR process implementation and prevent potential sources of legal problems.
  • Analyzes investigation results to identify trends, share knowledge with peers, and determine where additional management education is warranted.

Implements HR Initiatives

  • Implements plans for successful execution of HR initiatives.
  • Implements plans to address periodic business initiatives (e.g., changes in workforce levels, etc.).
  • Facilitates open communications, gain support for initiatives, and ensure programs align with business needs.
  • Implements affirmative action plan compliance, performance management, career development, workforce planning, and succession planning.
  • Seeks feedback from line management to ensure HR initiatives are providing support and are focused on business priorities.

Minimum Qualifications:

  • Prior experience providing coaching and guidance to business management
  • Prior experience providing Employee Relations support
  • Experience with Talent Acquisition and Recruiting
  • Experience with Microsoft Office (primarily Word and Excel)
  • Time management, organizational, negotiation and consultation skills
  • Excellent written & verbal communication skills

Preferred Qualifications:

  • Bachelor's degree or equivalent in education or work experience. A degree is preferred.
  • Experience providing HR support in an I.T. environment.

Job Detailstop

Location MAHWAH, NJ, 07430, United States
Categories Information Technology

Location Maptop

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Job Code 2029188705

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