View Job

Package Engineering Specialist

United Parcel Service | ADDISON IL 60101 USA | Full Time | Posted: 09/20/2019

Job Descriptiontop

The Packaging Engineer Specialist provides customized solutions for UPS customers to enhance their product packaging systems and generates non-package revenues as well as revenue for Small Package, Freight and SCS. He/She analyzes customer requirements and customer information to determine solutions that will assist them in delivering products to their customers more efficiently and develops project scopes to effectively deliver customer solutions. This position supports Solutions Engagement Resources (SERs), sales resources, and Security to help grow the customer solutions business and keeps up-to-date on industry trends and technology developments.

The Packaging Engineer Specialist executes package testing protocol to ensure quality projects. He/She designs and develops customer solutions to improve customer performance in moving their products. This position evaluates solutions prior to implementation to identify and rectify problems and to ensure solutions meet customers' expectations. The Packaging Engineer Specialist reviews details of customer requirements to create work orders outlining tasks to be performed for sign-off by the customer. He/She gathers and analyzes customer data and interviews and observes customers to determine true needs and specifics for providing the best customer solutions.

Responsibilities and Duties

  • Obtains feedback from customers regarding solutions to ensure solutions meet their needs
  • Assists the project manager in scope development and prioritization of tasks to be performed to keep project cost estimates aligned with customer needs
  • Assists the project manager in completing the project planning cost worksheets to determine cost associated with delivering a proposed solution
  • Assists the project manager to review customer solution project details with the customer to detail project deliverables, costs, and the value added through implementing the recommended solution
  • Provides assistance with project deliverables to ensure budget and timelines are met
  • Assists with validation of planned versus actual task completion to determine project impacts
  • Assists with post-project user audits to gather feedback for continuous improvements
  • Assists SERs in clarifying customer solution project goals to enable them to better sell customer solutions
  • Provides customer solutions subject matter expertise to increase customer solutions knowledge and understanding, help identify customer solutions opportunities, and grow the business

Knowledge and Skills

  • Assesses Business Needs: Demonstrates a general understanding of ways to identify and measure the current needs of the customer or business; uses the business need to help define the project's requirements
  • Business, Financial, and Industry Knowledge: Demonstrates a general understanding of industry and financial trends impacting UPS and/or customers' organizations; identifies the organizational structure and functions within a business
  • Designs/Develops Integrated Solutions to Business Problems: Demonstrates a basic understanding of a business problem; recommends a solution to solve the business problem
  • Supply Chain Management: Demonstrates a basic understanding of supply chain concepts; identifies issues within a supply chain
  • Technical Writing: Demonstrates a general understanding and use of grammatical rules; expresses ideas clearly and concisely; explains the relationship of effective writing to business objectives
  • Bachelor's Degree (or internationally comparable degree) – Preferred
  • Bachelor's Degree (or internationally comparable degree) in Package Engineering – Preferred
  • Master's Degree (or internationally comparable degree) – Preferred

Job Detailstop

Location ADDISON, IL, 60101, United States
Categories Business Management/Consulting

Location Maptop

Contact Informationtop

Contact Name -
How to apply Employer provided a link where your application will be accepted. Click on the link below and follow instructions.
Apply Click Here (apply to job)
Job Code 2010188747

Featured Employers - view all