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Director of Operations - National Center for Disaster Medicine and Public Health

HJF - Henry M. Jackson Foundation for the Advancement of Military Medicine | Bethesda MD 20817 USA | Full Time | Posted: 08/26/2020

Job Descriptiontop

Join the HJF Team!

HJF is seeking a Director of Operations to support the National Center for Disaster Medicine and Public Health (NCDMPH or “National Center”) of the Uniformed Services University of the Health Sciences (USUHS) located in Bethesda, MD. HJF provides scientific, technical and programmatic support services to NCDMPH. U.S. citizenship required. 

The Director of Operations is a member of a new program and will report to the Center Director through the Director of Military-Civilian NDMS Interoperability Study. Specific areas include: supporting the NCDMPH Director, Director of Military-Civilian NDMS Interoperability Study, disaster exercise planner, program managers, project stakeholders; growing partnerships and collaboration between federal agencies and civilian healthcare entities; assisting with exercise planning and execution, assessing strengths and gaps in the healthcare emergency management system; and growing partnerships and collaboration between federal agencies and civilian healthcare entities.

The MCNIS is a research study funded by the Department of Defense (DoD) to enhance interoperability and medical surge capability and capacity of the National Disaster Medical System (NDMS). The NDMS is a collaboration between the DoD, Health and Human Services (HHS), Veterans Affairs (VA), and private healthcare sector intended to provide healthcare for Americans in the event of a catastrophic mass casualty event. The project will assess the capacity and deficiencies across the Military Health System (MHS), VA, and civilian healthcare system in receiving and treating a large number of military and civilian casualties in a catastrophic event. The research project will assess strengths and gaps in staffing, specialty training, patient movement tracking and logistics, and surge capacity while growing partnerships and collaboration between agencies and civilian health entities. The goal of this project is to recommend improvements to policies, agreements, and operational capabilities. This program aims to make the (NDMS) more robustly capable of managing mass casualty.

This two-year research project (and role, with the potential to be extended an additional 3 years) is intended to identify immediate and long-term changes needed to improve our Nation’s regional health care response to large mass casualty events.

The National Center for Disaster Medicine and Public Health was established under the Homeland Security Presidential Directive 21 (HSPD 21) in October 2007 to be “…an academic center of excellence in disaster medicine and public health….” The mission of the National Center is to improve the Nation’s disaster health readiness through education and science. National Center is a unique organization with five Federal agency founding partners: Department of Health and Human Services (HHS), Department of Defense (DoD), Department of Homeland Security (DHS), Department of Transportation (DOT), and Department of Veterans Affairs (VA). The National Center’s existence as a Federal organization, but located within an academic institution, the Uniformed Services University of the Health Sciences (USU), positions it as a bridge between these spheres. The unique structure and position makes the National Center especially suited to meet its critical readiness mission.


  1. Direction/Leadership (30%)
    • Refine, with the NCDMPH Director and Director of Research , a vision and a strategic plan for their assigned projects.
    • Identify, assess, and inform of internal and external issues that affect the program’s activities.
    • Represent the Center at meetings and events, to report on its activities and enhance its profile amongst both military and civilian audiences related to the program.
    • Liaison with the DoD and other interagency stakeholders (HHS, DoD, DHS, DoT, VA).
    • Engagement with non-federal partners to include private and public academia, non-governmental agencies, local and state authorities, and industry.
    • Foster effective teamwork between the Director, NCDMPH leadership, and all 12+ Center staff.
  2. Execute operational plan (30%)
    • Execute, with the Center Director, an operational plan of their program.
    • Execute efficient and effective day-to-day operation within the program.
    • Execute routine manpower, workflow, and general internal operations daily.
  3. Financial planning and management (15%)
    • In coordination with relevant USU offices and the National Center Program Manager, the incumbent will assist in monitoring the budget of their respective projects.
    • Approve expenditures across their respective projects as necessary.
    • Work with the Center Director and leadership to secure additional funding.
  4. Human resources planning and management (15%)
    • Assist to determine staffing requirements to ensure effective program delivery.
    • Assist with recruiting, interviewing and staff selection that have the right technical and personal abilities to help further the program.
    • Coach and mentor staff as appropriate to improve performance.
  5. Other duties (10%)
    • Participate in the development of knowledge products (briefs, abstracts, presentations, manuscripts for peer review and non-peer review publication) relating to the fields of disaster health, medicine, and applied public health.
    • Public speaking in various fora, representing the NCDMPH and USU on relevant areas of expertise.
    • Execute other duties, as needed, in furtherance of the Program’s objectives and the Center’s mission.
    • May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.

Required Knowledge, Skills and Abilities:

Knowledge of leadership and management principles, human resources management, and project management are essential to the position. To be effective in this position, the incumbent will also need to possess the following Skills and Abilities.

Subject matter expertise:

  • Disaster and hospital healthcare preparedness, and emergency management and response.
  • Disaster tabletops, exercises and facilitated discussions.
  • Disaster health research.
  • Knowledge of Federal disaster response organization, Department of Defense and VA medical and operational planning regulations, methods, and procedures to program, integrate, and execute life cycle management of disaster exercise and tabletop planning.
  • Knowledge of pre-hospital and hospital care practices, procedures and techniques for both civilian and military application.
  • Experience in management of disaster or humanitarian assistance related to programs and/or civilian disaster and military disaster environment.

Technical writing skills sufficient to write clear and concise logistical procedures and policies Autonomy: Execute their assigned program(s) with little prompting or supervision.

Complex/Timely Decision-Making: Assess issues to determine urgency and articulate clear decisions that are timely and in the best interests of the National Center and NDMS Project.

Strategic Thinking: Assist with determining strategies to move the program forward; set goals, create and implement actions plans, and evaluate the process and results.

Problem-Solving: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Analysis: Analyze, synthesis, and summarize complex and multiple ideas and sources related to disaster health and public health management;

Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance the NDMS Research Program’s effectiveness; Ability to work both completely independently and in a team environment;

Organization & Planning: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities;

Adaptability: Demonstrate flexibility and versatility in high-pace work environments and ever changing work environments; Relationship-Building: Establish and maintain positive working relationships with others, both internally and externally;

Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner; Interpersonal skills to include the ability to work with senior military and government officials.

Demonstrated ability to lead complex, domestic and/or international programs with multiple collaborating organizations; Demonstrated ability to facilitate discussions of complicated, multi-faceted issues and clearly communicate the decisions, implications and actions; Ability to develop business and functional requirements for information systems/technology; Outstanding skills in Excel and SmartSheet (or similar project management tools); Experience with multiple sectors (government, non-profit and corporate) preferred; Experience with process reengineering/improvement preferred; Ability to quickly adapt to new technology and tools, Ability to exercise sound independent judgment.

Minimum Education: Bachelor’s degree required. Master’s degree in Public Health, Emergency Management, or related field preferred.

Minimum Experience/ Training Requirements: 9-10 years of experience required. More than 10 years of experience preferred.

Work Environment: Set in an office environment. Ability to travel domestically (up to 30%) and function in interagency settings to include civilian hospital environments.

Background/Security: U.S. citizenship required; eligible to obtain and maintain a Tier III Investigation/ Secret Clearance and Common Access Card (CAC).

Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, addresses, education, and credentials, a criminal background check, drug screening, and a department of motor vehicle (DMV) check. 

Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Job Detailstop

Location Bethesda, MD, 20817, United States
Categories R&D/Science
Sec Clearances Secret

Location Maptop

Contact Informationtop

Contact Name Anila Fikri
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