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Supervisor Transportation

Stericycle | St. Rose LA 70087 USA | Full Time | Posted: 11/27/2020

Job Descriptiontop

Position Purpose:

<span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Oversees the transportation department of one or more locations within assigned geography; providing leadership within the location(s) as assigned.  Acts as the liaison between customer, operations, CSRs, and the support team.

Key Job Activities:
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Maintain and manage inventory supplies to ensure that adequate inventories are maintained at all times
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Manage route scheduling to ensure all scheduled customers will be serviced by end of day. Redirect manpower and resources as required, in order to service customers on routes that may have operational difficulties (i.e., vehicle breakdown, vehicle accident, or completely full truck)
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Manage driver debrief process for every route.   Ensure there is documentation (manifest, PDT receipt, etc) for every customer transaction.   Update route comments as required
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Manage open order report to resolve service issues
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Manage the SAP cancellation process for customers cancelling contracts before the stated CSA end date
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Develop relationships with customers and establish contacts that are comfortable providing accurate service feedback
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Manage customer interaction records to resolve service issues
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Monitor operations and staff and recommends, when necessary, changes in methods, procedures, structure, and additions or changes in personnel to secure optimum utilization of resources
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Monitor department work productivity, reports on trends, and recommends and implements changes to continually improve work productivity.
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Manage route vehicles, containers, load bars and straps, hand-trucks, PDT’s and printers, and all other company equipment and assets.
Education:
Preferred Education: in High School or Equivalent
Experience (North America & LATAM):
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">0-3 years supervisory experience
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Education equivalent to graduation from High school, or GED equivalent; some college preferred 
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Two or more years of Transportation/Logistic experience required
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">May require mandatory immunizations and credentialing based on customer requirements.
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Commercial Vehicle Driving experience (CDL) is a plus
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Maintains a current Medical Examiner’s Certificate (MEC) issued by a doctor approved by Stericycle/Shred-it is a plus but not required
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Must work safely and carefully to prevent injury to self and others while driving, loading, and unloading vehicle.  Requires constant mental and visual attention relative to the safe operation of the vehicle
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Demonstrates knowledge of, DOT, OSHA, HIPAA, and NAID
  • <span style="font-family:"ZapfHumnst BT",sans-serif"><span style="font-family:"Calibri",sans-serif">Demonstrates knowledge of computer software applications to include spreadsheets and word processing
Experience (EMEAA):
Certifications and/or Licenses:
Benefits:
Disclaimer:

<span style="font-family:"Segoe UI",sans-serif">Disclaimer:  The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job.  This document does not create an employment contract, implied or otherwise.  Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.  To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.

Job Detailstop

Location St. Rose, LA, 70087, United States
Categories Unspecified

Location Maptop

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Job Code Supervisor Transportation

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