View Job

Customer Experience Agent - 3rd Shift (7p-4a AST)

Stericycle | Halifax NS B3V1A1 CAN | Part Time | Posted: 09/20/2019

Job Descriptiontop

Position Description:
The Customer Experience Agent position is responsible for assisting in the delivery of superior customer service by processing inbound/outbound calls effectively and efficiently, as well as ensuring compliance with all company policies and procedures.
Processes inbound and outbound customer service calls professionally, efficiently, courteously and with appropriate discretion and sense of urgency.
Takes and dispatches messages accurately while following strict protocols provided by clients.
Assists with representative training, as needed.
Works on special projects, as needed.
Ensures compliance with all company policies and procedures.
Performs other related duties as required or requested.

Position Requirements:
Education and Experience Required:
Education equivalent to a High School diploma/GED or the equivalent in related work experience.
Exceptional telephone etiquette is required as well as the ability to maintain complete confidentiality of any and all information gained while performing this role

Job Detailstop

Location Halifax, NS, B3V1A1, Canada
Categories Customer Support/Client Care

Location Maptop

Contact Informationtop

Contact Name -
How to apply Employer provided a link where your application will be accepted. Click on the link below and follow instructions.
Apply Click Here (apply to job)
Job Code 31655

Featured Employers - view all