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Client Services Technician - Help Desk

The CENTECH GROUP | Vandenberg AFB CA 93437 USA | Full Time | Posted: 09/18/2020

Job Descriptiontop

Duties include; but not limited to the following brief description:

    • Provide remote and desktop support and field technician support for desktops, portables, peripherals, and software
    • Troubleshoot Microsoft Office, Outlook, Win7, and Win10 Office Communicator/Lync 2013
    • Check system for authorized access to specific networks
    • Complete hardware implementation/installations
    • Troubleshooting software installs and issues
    • Reset passwords, creating accounts
    • Provide user support for the network and desktop hardware and software problems
    • Diagnose problems, and recommend and/or implement solutions
    • Create email accounts, change status in Active Directory
    • Support multiple U.S. Department of Defense (DoD) networks at different classifications
  • Document problems in the support solution database for diagnostics and solution implementation

Job Requirementstop

  • Active Top Secret (TS)/ Sensitive Compartmented Information (SCI) Clearance
  • The candidates shall have, at a minimum, two (2) years' experience with Information Technology
  • The candidates shall have a Top Secret/SCI clearance
  • More than one (1+) years of experience with Windows 10
  • More than one (1+) years of experience with Microsoft Office
  • Must meet DoD 8570 requirements (e.g. Sec+ ce certification and Computing Environment [WIN7, WIN10, CCNA, etc.] certification)
  • Must have high school diploma or equivalent

THE CENTECH GROUP, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EOE M/F/Disabled/Veteran

Job Detailstop

Location Vandenberg AFB, CA, 93437, United States
Categories Information Technology

Location Maptop

Contact Informationtop

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Job Code 2270

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