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RTC Automation Engineer

Bank of America | Charlotte NC 28299 USA | Full Time | Posted: 03/02/2021

Job Descriptiontop

Job Description:

LOB Job Description:

Candidate will design and develop automation solutions for Real Time Communications systems. The role requires experience in micro services software development, as well as a proven track record of development of enterprise solutions. Candidate will be part of an agile team that develops end user provisioning and self-service automation to drive efficiencies in managing Real Time Communication’s systems (i.e. trader voice, voice recording, enterprise voice, mobile, session management, and contact center). Responsible for adhering to, owning, updating, and creating necessary security standards. Ownership of controls to ensure platform operates efficiently and flawlessly. Ability to create and implement thoughtful designs that will create frictionless interactions with internal customers.

Required Skills:

o    Technical Skills: Java/J2EE, Javascript, Node JS, Spring and J2EE design patterns, SQL,  Server-side RESTful web services, Angular, HTML
o    Experience in financial or technology industry
o    A Bachelor’s degree in  information systems required; or similar experience
o    Specific knowledge and proven track record of software development 
o    Experience with micro service design patterns and architecture Experience in all aspects of System Development Lifecycle
o    Understanding of a large-scale Enterprise-level applications infrastructure

Desired Skills:

o    Preferred: CTI APIs, including TSAPI, JTAPI, Lync UCWA, HTML5, CSS3, Bootstrap/JQuery, AngularJS, JUnit Framework Jenkins automation framework
o    Proficiency in Unified Communications Platforms, Middleware Communication platforms, micro services design, application security, high availability design, distributed systems, and multi-threaded programming

The Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Summary:


1st shift (United States of America)

Hours Per Week: 


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Location Charlotte, NC, 28299, United States
Categories Information Technology

Location Maptop

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Job Code 20048041

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