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Auth & Fraud Reliability Engineer

Bank of America | Charlotte NC 28299 USA | Full Time | Posted: 01/26/2021

Job Descriptiontop

Job Description:

Production Services is responsible for running the day to day operations of the technology platform. Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.. The Senior Production Services Lead develops and sponsors tactics to achieve strategic objectives across functional groups or within a business group. Develops and implements programs, projects or processes for a major segment of a complex function or a small diverse business. Provides technical leadership for work teams in specialized functional or process areas. They are also the escalation point for unresolved problems, complaints and complex service requests. Key skill sets include consulting skills and conflict resolution, proactively drive innovative business solutions, and use technical, enterprise, and business knowledge to work across structures to meet customer needs.

Individuals will be the lead engineers for a large-scale ecommerce installation who will be responsible for an end-to-end understanding of the architecture & design of the authentication, authorization and fraud platforms. The candidate will also be focusing on developing the next generation applications' architecture and data center strategy. The position will also guide the response to critical issues, including root cause analysis as well as mitigate future risks to the environment. Serves as a fully seasoned/proficient technical resource; routine accountability is for technical knowledge and capabilities as a team member or as an individual contributor. Works under minimal supervision.. Typically 7-12+ years of systems experience.


Other responsibilities include:

  • Perform design reviews and enforce architecture standards.
  • Recommend improvements to the architecture/design to improve the performance and resiliency of the environment
  • Conduct research on emerging technologies and perform cost-benefit analysis for recommended/selected products
  • Load and performance tests planning and analysis


Required Skills:

  • Large scale multi-tier eCommerce applications design for performance and resiliency
  • Distributed cache deployment and configuration
  • Deep knowledge of Web technologies such as webservers and app servers
  • Strong experience with TCP/IP networks technologies
  • Good understanding of Java, C# .Net, C++ or similar


Desired Skills:

  • Internet Security Methods
  • Fraud strategies
  • Splunk
  • Dynatrace, AppDynamics
  • Sitescope
  • Siteminder

Technology Infrastructure Organization:

  • Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world
  • Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully
  • Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
  • Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
  • Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
  • Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.


1st shift (United States of America)

Hours Per Week: 


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Location Charlotte, NC, 28299, United States
Categories Information Technology

Location Maptop

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Job Code 20023700

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