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Program Manager - Global Treasury Services Technology

Bank of America | Charlotte NC 28255 USA | Full Time | Posted: 03/24/2020

Job Descriptiontop

Job Description:

Bank of America, Merrill Lynch is seeking a talented Program Manager to join the Global Treasury Services Technology team to help lead work tied to Portfolio Financials, Strategic Planning, Work Intake, Resource and Expense Planning and Forecasting and Reporting. 

Portfolio Financials

Financial oversight for GTST initiative funding, include network and external funding. Provide financial management requirements and support to the Program Leads within Payment and Core Cash Tech Team.

  • Managing initiative financials and ensuring forecast accuracy, monthly balancing, financial transfers, network/external funding, financial challenges and walk forwards.
  • Managing risk/opportunity actions, variance reviews, spend analysis, burn rates
  • Escalation and remediation action for financial issues
  • Coordinate with LOB on portfolio financials and actions required (reviews, address risk/opportunities, prioritization, etc.)

Other Portfolio Financials

  • Portfolio Rebalance routines
  • Research charges hitting closed projects and assist with corrective actions
  • Software Capitalization quarterly review
  • Closed and Completed projects/programs processing, new projects/programs approvals
  • Ad-hoc request (OCNI, achieving projects, c/cc availability for projects, etc.)

Strategic Planning

  • Facilitate strategic planning activities 
    • Work with LOB and Tech partners on yearly planning requirements (Reporting, MTM submission and materials, reviews and analysis)
    • Build Portfolio structure for the foundation for the new year.

Work Intake

  • Gather Nexus dispatched projects weekly and pre-screen projects for impacts
  • Send out list of projects for the week to be reviewed and invite identified project owners to present during the weekly call
  • Facilitate weekly impacts call and follow up with assignees for Gather Estimates items
  • Ensure estimates and records match; send out confirmation email to requester; update intake record once approval is received
  • Validate intake requests records are forecasted
  • Pending intake requests utilized for financial planning based on probability or approval


  • Provide weekly High Confidence report to Tech Exec / BSM (BSM responsibility)
  • Prepare and communicate project and program forecasts and actuals (internal to team)

Resource and Expense Planning and Forecasting

  • Manage, execute and/or oversee all monthly forecasting and headcount routines and tools for TE teams
    • Validate and/or align resources and expenses to approved Work Intake items; reconcile variances
  • Manage and/or oversee all vendor and 3rd party contract requests, validate financing and forecasting


  • 10+ plus years of project/program management experience
  • 5+ years managing programs/projects using formal project rigor (DMAIC, Agile, etc)
  • Problem solver who can successfully manage through ambiguity
  • Proactive and “no surprises” approach in communicating
  • Ability to connect the dots and make sense of information across multiple data points upstream/downstream that many not be easily noticeable; ability to see the “big picture” strategic opportunities
  • Strong partnership and relationship building skills
  • Microsoft Word, Power Point, Excel & Project


  • Knowledge of Financial Services, banking, Channels and Payments Systems knowledge
  • Experiencing building and/or managing a program office framework
  • Working familiarity with PPRT, PCM Web, Changescape and BAC Enterprise Change standards, Agile and Safe Methodology.


1st shift (United States of America)

Hours Per Week:


Job Detailstop

Location Charlotte, NC, 28255, United States
Categories Project Management

Location Maptop

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Job Code 19065740

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